{"id":89,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2013-08-11T20:13:42","modified_gmt":"2013-08-11T20:13:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/gethowies.com\/dk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"row\"  id=\"row-1527646329\">\n\n\t<div id=\"col-1436555170\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n  <div id=\"page-header-1017239739\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper is-xlarge flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            FAQ          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Forside<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n<p>Har du et sp\u00f8rgsm\u00e5l? M\u00e5ske kan du finde svaret nedenfor!!<\/p>\n\t<div id=\"gap-1425227334\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1425227334 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">BESTILLING OG LEVERING<\/h3><div class=\"accordion\">\n<div id=\"accordion-3478305819\" class=\"accordion-item\"><a id=\"accordion-3478305819-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3478305819-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Kan jeg \u00e6ndre eller fjerne min ordre?<\/span><\/a><div id=\"accordion-3478305819-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3478305819-label\">\n<p>Vi er desv\u00e6rre ikke i stand til at foretage \u00e6ndringer i din bestilling eller leveringsadresse, efter at ordren er blevet afgivet. Vi har som m\u00e5l at sende alle ordrer s\u00e5 hurtigt som muligt og vores lager sender bestillingen s\u00e5 tidligt som 15 minutter efter at bestillingen modtages. Hvis en \u00e6ndring er n\u00f8dvendig, s\u00e5 kontakt os og vi vil g\u00f8re vores bedste for at hj\u00e6lpe dig. Angiv dit ordrenummer eller den e-mail-adresse som du opgav ved bestilling<\/p>\n<\/div><\/div>\n<div id=\"accordion-3846172834\" class=\"accordion-item\"><a id=\"accordion-3846172834-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3846172834-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Jeg har modtaget en forkert vare, hvad g\u00f8r jeg?<\/span><\/a><div id=\"accordion-3846172834-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3846172834-label\">\n<p>\u00c5h nej! Kontakt kundeservice p\u00e5 info@hockeylife.se og de vil hj\u00e6lpe dig med at rette fejlen.<\/p>\n<p><u>Oplys venligst f\u00f8lgende:<\/u><\/p>\n<p>Fulde navn:<br \/>Ordrenummer:<br \/>Produkt modtaget:<br \/>Hvilke produkt du \u00f8nsker at modtage:<br \/>Et billede, der viser den f\u00f8lgeseddel med produktet modtaget:<\/p>\n<\/div><\/div>\n<div id=\"accordion-2515311170\" class=\"accordion-item\"><a id=\"accordion-2515311170-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2515311170-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Hvor er min pakke sendt fra?<\/span><\/a><div id=\"accordion-2515311170-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2515311170-label\">\n<p>Bestillinger til Danmark sendes fra vores lager i Sverige.<\/p>\n<\/div><\/div>\n<div id=\"accordion-10851024\" class=\"accordion-item\"><a id=\"accordion-10851024-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-10851024-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Hvorn\u00e5r modtager jeg min bestilling?<\/span><\/a><div id=\"accordion-10851024-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-10851024-label\">\n<p>Vores m\u00e5l er at f\u00e5 din bestilling leveret s\u00e5 hurtigt som muligt. N\u00e5r din ordre er blevet placeret, behandles den af vores ordremodtagelse s\u00e5 tidligt som 15 minutter senere. Derefter bliver den pakket og afsendt. Din forventede leveringsdato afh\u00e6nger af, hvilken type forsendelse som du v\u00e6lger n\u00e5r du afgiver din bestilling.<\/p>\n<p>Pakker bliver normalt ikke leveret i weekender og lokale helligdage. Bem\u00e6rk, at den ansl\u00e5ede leveringstid er et sk\u00f8n, og at tiden kan variere alt efter eksterne faktorer, som Hockeylife og dens forsendelse partner ikke kan kontrollere. Disse faktorer kan omfatte, men er ikke begr\u00e6nset til, ekstreme vejrforhold, tekniske fejl, told forsinkelser mv. Bem\u00e6rk ogs\u00e5, at leveringstiden kan v\u00e6re l\u00e6ngere end normalt, under udsalg, nylanceringer eller lign.<\/p>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-987983649\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-987983649 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">RETURNERING &amp; OMBYTNING<\/h3><div class=\"accordion\">\n<div id=\"accordion-3790911262\" class=\"accordion-item\"><a id=\"accordion-3790911262-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3790911262-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Jeg har modtaget en forkert vare, hvad g\u00f8r jeg?<\/span><\/a><div id=\"accordion-3790911262-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3790911262-label\">\n<p>\u00c5h nej! Kontakt kundeservice p\u00e5 info@hockeylife.se og de vil hj\u00e6lpe dig med at rette fejlen.<\/p>\n<p><u>Oplys venligst f\u00f8lgende:<\/u><\/p>\n<p>Fulde navn:<br \/>Ordrenummer:<br \/>Produkt modtaget:<br \/>Hvilke produkt du \u00f8nsker at modtage:<br \/>Et billede, der viser den f\u00f8lgeseddel med produktet modtaget:<\/p>\n<\/div><\/div>\n<div id=\"accordion-2456049952\" class=\"accordion-item\"><a id=\"accordion-2456049952-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2456049952-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Hvad er jeres ombytningspolitik?<\/span><\/a><div id=\"accordion-2456049952-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2456049952-label\">\n<p>Du har ret til at erstatte et eller alle produkter, som du har k\u00f8bt direkte fra vores hjemmeside inden for 30 dage efter at varen er modtaget. Varen skal v\u00e6re i samme stand som den var, da den blev modtaget. Produktet skal ogs\u00e5 v\u00e6re i dens oprindelige emballage med etiketter og beskyttende klisterm\u00e6rker intakte.<\/p>\n<\/div><\/div>\n<div id=\"accordion-2495039072\" class=\"accordion-item\"><a id=\"accordion-2495039072-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2495039072-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Hvordan ombytter jeg min ordre?<\/span><\/a><div id=\"accordion-2495039072-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2495039072-label\">\n<p>Hvis du har skiftet mening af den ene eller anden grund, kan du altid sende varen tilbage og f\u00e5 et nyt produkt til samme pris eller mindre. Vi refunderer prisforskellen. Men hvis du \u00f8nsker at bytte til et produkt med som har en h\u00f8jere pris, beder vi dog om at du placerer en ny ordre, og vi vil refundere dig for den vare, du sendte retur.\u00a0<\/p>\n<p>Alle returneringer skal rapporteres til Kundeservice, ellers bliver de ikke accepteret.<\/p>\n<p>Oplys venligst f\u00f8lgende:<\/p>\n<p>Fulde navn:<br \/>Ordrenummer:<br \/>Produkt modtaget:<br \/>Hvilke produkter du \u00f8nsker at modtage:<\/p>\n<p>Retur sendes til vores lager i G\u00f6teborg, Sverige. Produkter k\u00f8bt direkte fra vores hjemmeside skal returneres til vores lager. Produkterne kan ikke ombyttes i en lokal butik.<\/p>\n<p>Bem\u00e6rk, at du m\u00e5ske er n\u00f8dt til at betale fragt for returnering af pakken. Efter ombytning af et produkt, betaler Hockeylife fragtomkostningerne for den nye pakke.<\/p>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-363655940\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-363655940 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">BETALNING<\/h3><div class=\"accordion\">\n<div id=\"accordion-13094816\" class=\"accordion-item\"><a id=\"accordion-13094816-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-13094816-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Hvilke betalingsmuligheder accepterer i?<\/span><\/a><div id=\"accordion-13094816-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-13094816-label\">\n<p>Hockeylife accepterer AliPay, American Express, Diners Club, JCB, SafetyPay, MasterCard, VISA, PayPal og flere andre lokale betalingskort og faktureringsmuligheder.<\/p>\n<\/div><\/div>\n<div id=\"accordion-3480597060\" class=\"accordion-item\"><a id=\"accordion-3480597060-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3480597060-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Hvilken valuta bliver vist p\u00e5 hjemmesiden?<\/span><\/a><div id=\"accordion-3480597060-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3480597060-label\">\n<p>Priserne som vises er i DKK. Disse priser inkluderer ikke eventuelle skatter og afgifter, der enten tilf\u00f8jes eller fratr\u00e6kkes ved kassen.<\/p>\n<p>Hockeylife er ikke ansvarlig for eventuelle afvigelser i valuta eller vekselgebyrer som din bank eller kreditkortselskab opkr\u00e6ver, n\u00e5r du k\u00f8ber fra vores hjemmeside. Hvis du har sp\u00f8rgsm\u00e5l om dette, skal du kontakte din bank eller kreditkortselskab.<\/p>\n<\/div><\/div>\n<div id=\"accordion-763230958\" class=\"accordion-item\"><a id=\"accordion-763230958-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-763230958-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Er min betaling g\u00e5et igennem?<\/span><\/a><div id=\"accordion-763230958-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-763230958-label\">\n<p>Hockeylifes betalingsprocess omfatter flere kontrol skridt for at maksimere sikkerheden. Det samlede bel\u00f8b for din ordre vil blive trukket fra din bankkonto ved bestilling, og betalingen bliver herefter behandlet og godkendt. Hvis betaling ikke modtages efter bestillingen er afgivet, kan Hockeylife automatisk annullere ordren uden yderligere meddelelse.<\/p>\n<\/div><\/div>\n<div id=\"accordion-1283964378\" class=\"accordion-item\"><a id=\"accordion-1283964378-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1283964378-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Er mine betalingsoplysninger i sikre h\u00e6nder?<\/span><\/a><div id=\"accordion-1283964378-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1283964378-label\">\n<p>Din transaktion og betalingsoplysninger h\u00e5ndteres direkte af Stripe, vores betalingsformidler, som udbyder en sikker kryptering under strenge bank kontrol.<\/p>\n<p>Dine kreditkort oplysninger sendes direkte til banken og kan ikke l\u00e6ses eller ses af andre end din bank, ikke engang af Hockeylife.<\/p>\n<p>Hockeylife har SSL certifikat og opfylder kravene i PCI DSS.<\/p>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1680571879\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1680571879 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">PRODUKTINFORMATION<\/h3><div class=\"accordion\">\n<div id=\"accordion-11936341\" class=\"accordion-item\"><a id=\"accordion-11936341-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-11936341-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Kvalitet<\/span><\/a><div id=\"accordion-11936341-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-11936341-label\">\n<p>Alle vores produkter er produceret i meget n\u00f8je udvalgte materialer af h\u00f8jeste kvalitet, derfor produceres for\u00a0eksempel vores tape og sn\u00f8reb\u00e5nd i Kanada.<\/p>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-507876553\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-507876553 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1527646329 > .col > .col-inner {\n  padding: 30px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Howies Hockey Danmark<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gethowies.com\/dk\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Howies Hockey Danmark\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gethowies.com\/dk\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Howies Hockey Danmark\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/faq\\\/\",\"url\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/faq\\\/\",\"name\":\"FAQ - Howies Hockey Danmark\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/#website\"},\"datePublished\":\"2013-08-11T20:13:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/gethowies.com\\\/dk\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hem\",\"item\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/#website\",\"url\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/\",\"name\":\"Howies Hockey Danmark\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/gethowies.com\\\/dk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Howies Hockey Danmark","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/gethowies.com\/dk\/faq\/","og_locale":"da_DK","og_type":"article","og_title":"FAQ - Howies Hockey Danmark","og_url":"https:\/\/gethowies.com\/dk\/faq\/","og_site_name":"Howies Hockey Danmark","twitter_card":"summary_large_image","twitter_misc":{"Estimeret l\u00e6setid":"4 minutter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/gethowies.com\/dk\/faq\/","url":"https:\/\/gethowies.com\/dk\/faq\/","name":"FAQ - Howies Hockey Danmark","isPartOf":{"@id":"https:\/\/gethowies.com\/dk\/#website"},"datePublished":"2013-08-11T20:13:42+00:00","breadcrumb":{"@id":"https:\/\/gethowies.com\/dk\/faq\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/gethowies.com\/dk\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/gethowies.com\/dk\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hem","item":"https:\/\/gethowies.com\/dk\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/gethowies.com\/dk\/#website","url":"https:\/\/gethowies.com\/dk\/","name":"Howies Hockey Danmark","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/gethowies.com\/dk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"}]}},"_links":{"self":[{"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/pages\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/comments?post=89"}],"version-history":[{"count":0,"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/pages\/89\/revisions"}],"wp:attachment":[{"href":"https:\/\/gethowies.com\/dk\/wp-json\/wp\/v2\/media?parent=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}